Mentoring is significantly different to coaching, yet often used interchangably. attached is a paper which was written some time ago, but is one that has been referred back to often.

Tips for new Managers


Actually, this is a useful reminder for anyone starting in a new role that has management and/or influencing requirements.

Difficult Discussions


At some point, we all have reason to engage in a "difficult discussion". This paper looks at how to approach such situations, notably where they are not a performance or disciplinary matter.


Time/ Effort Management


Really simple model to help you get out of the 'funk' of feeling like you can't get on top of everything going on.

Elements of Success


Whether you are looking at developing someone into a new role as manager or leader, or simply want to support someone to excel at their current role, this is a really useful and non offensive approach.